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Cookie Policy

Last updated: July 22, 2025

Table of Contents

  • 1. What Are Cookies?
  • 2. How We Use Cookies
  • 3. Types of Cookies We Use
  • 4. Cookie Categories
  • 5. Third-Party Cookies
  • 6. Managing Your Cookie Preferences
  • 7. Browser Settings
  • 8. Cookie Consent
  • 9. Updates to This Policy
  • 10. Contact Us

Introduction

This Cookie Policy explains how Vivid Journeys ("we," "our," or "us") uses cookies and similar technologies when you visit our website vivid-journeys.com (the "Service"). This policy explains what these technologies are, why we use them, and your rights to control our use of them.

This Cookie Policy should be read alongside our Privacy Policy and Terms of Service.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

1.1 Similar Technologies

We also use similar technologies including:

  • Web beacons: Small graphic images used to track user behavior
  • Pixel tags: Invisible images used in emails and web pages
  • Local storage: Data stored locally on your device
  • Session storage: Temporary data stored for the duration of your session

2. How We Use Cookies

We use cookies for several purposes to enhance your experience on our Service:

  • Essential functionality: To ensure our website works properly and securely
  • User preferences: To remember your cookie consent choices and other preferences
  • Analytics: To understand how visitors use our website and improve our Service
  • Performance: To optimize loading times and website performance
  • Security: To detect and prevent fraudulent activity
  • Marketing: To provide personalized content and advertisements (with your consent)

3. Types of Cookies We Use

3.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They help our website function properly during your visit.

3.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and provide a personalized experience.

3.3 First-Party Cookies

These cookies are set directly by our website and can only be read by us.

3.4 Third-Party Cookies

These cookies are set by external services that we use on our website, such as analytics providers or advertising networks.

4. Cookie Categories

4.1 Strictly Necessary Cookies

Always Active

These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Cookie Name Purpose Duration
vj_session Maintains user session Session
vj_cookie_consent Stores cookie preferences 1 year
vj_csrf_token Security protection Session

4.2 Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our Service.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_ga_* Google Analytics - session data 2 years
vj_analytics Internal analytics tracking 1 year

4.3 Marketing Cookies

Optional

These cookies are used to deliver personalized advertisements and content. They track your browsing habits and help us show you relevant content.

Cookie Name Purpose Duration
vj_marketing_id Marketing campaign tracking 6 months
vj_newsletter_sub Newsletter subscription tracking 3 months

4.4 Functional Cookies

Optional

These cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or by third parties whose services we use.

Cookie Name Purpose Duration
vj_preferences User preference settings 1 year
vj_theme Theme/display preferences 6 months

5. Third-Party Cookies

We use several third-party services that may set their own cookies:

5.1 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about website usage, which helps us improve our Service.

For more information: Google Privacy Policy

Opt-out: Google Analytics Opt-out Browser Add-on

5.2 Font Awesome

We use Font Awesome for icons on our website. This service may set cookies for performance optimization.

For more information: Font Awesome Privacy Policy

5.3 Google Fonts

We use Google Fonts to display custom fonts. This service may collect usage data.

For more information: Google Privacy Policy

5.4 Social Media Platforms

Our website includes links to social media platforms. These platforms may set their own cookies when you interact with their content.

6. Managing Your Cookie Preferences

You have several options to manage cookies on our website:

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept All: Allow all cookies including analytics and marketing
  • Necessary Only: Only allow essential cookies required for website functionality
  • Custom Settings: Choose which categories of cookies to allow

6.2 Cookie Settings

You can update your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by using the button below:

6.3 Withdrawing Consent

You can withdraw your consent for non-essential cookies at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

7. Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

Settings > Privacy and security > Cookies and other site data

Mozilla Firefox

Options > Privacy & Security > Cookies and Site Data

Safari

Preferences > Privacy > Manage Website Data

Microsoft Edge

Settings > Cookies and site permissions > Cookies and site data

Note: Disabling certain cookies may affect website functionality and your user experience.

8. Cookie Consent

Under UK data protection law (UK GDPR), we need your consent to use non-essential cookies. We use a consent management system that:

  • Presents clear information about our use of cookies
  • Allows you to make informed choices about cookie categories
  • Stores your preferences and respects your choices
  • Allows you to change your mind at any time
  • Only activates non-essential cookies after you give consent

Consent Record

We maintain records of your consent, including:

  • When consent was given
  • What information was provided
  • How consent was obtained
  • Any subsequent changes to consent

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or other appropriate means
  • Request fresh consent if required by law

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Vivid Journeys

42 Harley Street
London, W1G 9PR
United Kingdom

Email: [email protected]

Phone: +44 20 7946 0958

Data Protection Officer

For specific questions about cookies and data protection:

Email: [email protected]

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  • 42 Harley Street, London, W1G 9PR
  • +44 20 7946 0958
  • [email protected]

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